Effervescence by Qanita – FAQs
- How do I place an order?
Simply browse our collection, add items to your cart, and proceed to checkout. Follow the steps to complete your purchase. - What payment methods do you accept?
We accept major credit/debit cards, bank transfers, and [insert other payment options, e.g., PayPal, etc.]. - Can I change or cancel my order?
You can cancel or change your order within 24 hours of placing it by contacting our customer service. After that, changes may not be possible. - How long will delivery take?
For orders within Pakistan, delivery typically takes up to 2 weeks. International orders may take 14-20 business days. Please see our Shipping Policy for details. - Do you ship internationally?
Yes, we offer international shipping. Delivery times and charges will vary based on your location. - What are the shipping charges?
Shipping charges depend on your location and the size of your order. You will see the shipping cost at checkout before finalizing your order. - Can I return or exchange my order?
Yes, you can return or exchange items within [insert time frame, e.g., 7 days] of receiving them, as long as they are unused and in their original packaging. Sale items and customized products cannot be returned or exchanged. - What if I receive a damaged item?
If you receive a damaged or defective product, please contact us within [insert time frame, e.g., 48 hours] of delivery, and we will arrange a replacement or refund. - How can I track my order?
Once your order is shipped, you’ll receive a tracking number via email to monitor the progress of your delivery. - Do you offer custom designs?
Yes! We can create custom pieces. Contact us with your requirements, and we’ll be happy to assist. - What should I do if I have a problem with my order?
Please contact our customer support team, and we’ll do our best to resolve the issue quickly.
If you have any other questions, feel free to reach out to us